With our customer training service, we offer you a program of training which is specifically tailored to your preparation system.
Your staff, qualified on the basis of our training, make the most of the potential of the machine or system and therefore create a direct competitive advantage.
The advantages to you:
- Upgrading of the skills of your personnel, e.g. in the handling of unscheduled machine down-times
- Effective deployment of your machines and systems
- Reduced induction times
- Higher level of work safety
Let the experts take a look at your production.
We use our expertise to the benefit of your efficiency with future-oriented consulting from our experts.
We provide the “Conversion and Modernization” service.
The advantages to you:
- Quick and straightforward conversion to new technology
- Increased efficiency thanks to technical improvement
- Tailored solutions
EIRICH certified refurbished mixer
Reliable and worry-free quality to customers
In response to the recent demand for sustainable production and consumption, Nippon Eirich will sell and purchase Eirich certified refurbished mixers and provide various services to respond to social issues such as effective use of resources.
Our service technicians are available to you promptly for regular maintenance work and offer you professional support when it comes to repair work.
The advantages to you:
- Increased machine availability
- Guaranteed high production level
- Maintenance of operational reliability
From small-volume sample production to mass production of product
To respond quickly to market demands in material processing and to meet customers' needs for cost reduction in terms of resources such as equipment installation and manpower, we have started contract processing of raw materials, taking advantage of our accumulated know-how.
The low-cost service without technicians on site, with remote service and remote fault diagnostics.
Are you keen to avoid long repair times? Then place your faith in our teleservice! Our specialists analyze machine and process data and help pinpoint the problem from a remote location.
Corrective action can be initiated immediately, and customized software updates can be performed without a presence on site.
The advantages to you:
- Faster problem resolution, because a service call may not be necessary
- Lower maintenance costs
- Increased system availability due to the prevention of production stoppages
We offer rental and subscription services for customers who need to speed up R&D or sample production. Please contact us for details.
Regular overhaul can restore the original performance of the equipment and extend its service life. Utilizing the manufacturer's long-standing expertise and state-of-the-art technology, we perform replacement and adjustment work while checking the condition of parts with professional eyes. Overhauls using high quality Eirich original parts will reduce capital investment costs and contribute to cost savings for our customers.
We also take idle or long-standing Eirich Intensive mixers in for disassembly, cleaning, and maintenance. After the inspection, we submit a report and estimate, and confirm with the customer the condition of the mixer, replacement of parts, etc., and maintenance details before proceeding, allowing us to perform a sophisticated overhaul that meets the customer's budget. We can also use spare parts owned by the customer.
After the work is completed, it is tested at our factory so that it can be reused with the same quality as a new one.
The advantages to you:
- Reduced costs thanks to re-use of your EIRICH original parts
- Guaranteed quality and production reliability
- Technical improvements will be used to benefit the repairs
- Can be updated to the latest specifications
Please feel free to contact our sales staff for overhaul.
By using Eirich original parts, you can be sure that your equipment will perform as it should and that you will always be able to use your Eirich machine or system safely and reliably. In order to respond promptly to customer requests, we always keep a stock of long-delivery parts and consumable parts.
EIRICH original parts
- fit "like a glove" on your machine or system every time and therefore keep downtimes and repair times to a minimum
- are designed for long service life and therefore lead the field in terms of comparative costs over the total lifecycle
- help your machine or system to maintain its value
- meet the highest standards in terms of quality
Fast and reliable service offer you further advantages:
- Quick turnaround times on spare parts orders placed at short notice
- Express delivery service
EirichStore, a dedicated e-commerce site for spare parts of Intensive Mixer
Click here for introduction
Wear protection can vary considerably:
Different types and designs of wear protection are needed to achieve the best possible results, depending on the product material and the degree of stress from impacts and abrasion. Eirich has decades of experience in the development and use of wear protection solutions.
As a customer, you get the benefit of this know-how in several ways:
- You can always be sure of obtaining the right wear protection solution for your specific application
- Exceedingly long service life is assured
- Significantly reduced downtimes and maintenance times
- Eirich wear parts give you the assurance of unbeatable cost-efficiency when measured over the total lifecycle
The installation and attending to production in the start-up phase of machinery is the first step in LifeCycle Service from EIRICH. For us it starts with the site supervision before delivery, which is part and parcel of the package.
Our worldwide presence enables us to identify local obligations at an early stage and to meet them in full.
The installation and attending to production in the start-up phase of systems is the first step in LifeCycle Service from EIRICH.
For us it starts with the site supervision before delivery, which is part and parcel of the package.
Our worldwide presence enables us to identify local obligations at an early stage and to meet them in full.
The commissioning and attending to production in the start-up phase of machinery and systems is the first step in LifeCycle Service from EIRICH.
For us it starts with the site supervision before delivery, which is part and parcel of the package.
Our worldwide presence enables us to identify local obligations at an early stage and to meet them in full.